Hindhuke (“Company”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you access our website and purchase pooja items or related products.
1. Information We Collect
We may collect the following categories of information:
A. Personal Information
- Full name
- Contact number
- Email address
- Shipping and billing address
- PIN code
- GST details (if applicable)
B. Payment Information
Payments are processed securely via third-party payment gateways. We do not store your debit/credit card details, CVV, or net banking credentials.
C. Technical Information
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on website
D. Communication Data
- Customer support queries
- Reviews and feedback
- Messages sent through contact forms
2. How We Use Your Information
We use collected information for:
- Order processing and delivery
- Order confirmation and updates
- Customer service and dispute resolution
- Fraud prevention and security
- Improving website functionality
- Marketing communications (only if you opt-in)
- Sending festival offers and product updates
3. Data Protection & Security
We implement industry-standard security measures including:
- SSL encryption
- Secure hosting servers
- Restricted internal access
- Regular security monitoring
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
4. Sharing of Information
We do not sell or trade your personal information. We may share data with:
- Courier and logistics partners
- Payment gateway providers
- IT service providers
- Government authorities (if legally required)
5. Cookies Policy
Our website uses cookies to:
- Improve user experience
- Remember cart items
- Analyze traffic patterns
- Personalize offers
You may disable cookies through your browser settings.
6. Data Retention
We retain your data only as long as necessary for legal, accounting, and operational purposes.
7. Your Rights
You may:
- Request access to your data
- Request correction of inaccurate data
- Request deletion of your personal information
- Withdraw consent for marketing emails
To exercise your rights, contact us at: